Customer Support
Fervani INC provides support for public relations strategy, media outreach planning, reputation management, digital PR, campaign communication, billing questions, and project delivery inquiries.
Business Hours
Monday through Friday, 9:00 AM to 5:00 PM. Messages received outside business hours are reviewed on the next business day.
Response Time
We aim to respond to standard inquiries within 1–2 business days. Time-sensitive campaign or service questions should include the client name, invoice number, service purchased, and requested deadline.
Service Delivery
All consulting, public relations, research, marketing, and communication deliverables are provided digitally through email, scheduled meetings, written reports, strategy documents, press materials, campaign assets, and approved project milestones.
Billing and Refund Questions
For billing, cancellation, or refund questions, email c.marciniark@fervanicm.com with your client name, invoice number, payment date, service purchased, and reason for the request. Refund requests are typically reviewed within 5–10 business days.
Address
Fervani INC
109 Stennis Ave
Ocean Springs, MS 39564